Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002619 | A Dentist in the Forth Valley NHS Board area | Health | Upheld | 1 May 2022 |
| 201903984 | Scottish Ambulance Service | Health | Partly Upheld | 1 May 2022 |
| 201911282 | East Dunbartonshire Council | Local Government | Upheld | 1 May 2022 |
| 201909224 | Fife NHS Board | Health | Partly Upheld | 1 May 2022 |
| 202009009 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 May 2022 |
| 201907694 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2022 |
| 201900993 | Highland NHS Board | Health | Upheld | 1 May 2022 |
| 201903992 | Fife NHS Board | Health | Not Upheld | 1 May 2022 |
| 201907885 | Forth Valley NHS Board | Health | Upheld | 1 May 2022 |
| 202004356 | Dumfries and Galloway Council | Local Government | Withdrawn | 1 May 2022 |
| 202101043 | Argyll and Bute Council | Local Government | Partly Upheld | 1 May 2022 |
| 201907379 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2022 |
| 202005412 | Scottish Government | Scottish Government | Partly Upheld | 1 May 2022 |
| 202000350 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2022 |
| 202005296 | Lothian NHS Board | Health | Upheld | 1 May 2022 |
| 202002913 | Fife NHS Board | Health | Upheld | 1 May 2022 |
| 202003838 | Forth Valley NHS Board | Health | Upheld | 1 May 2022 |
| 201911256 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2022 |
| 202003273 | Fife NHS Board | Health | Not Upheld | 1 May 2022 |
| 202002493 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2022 |
| 202000373 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2022 |
| 202008128 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2022 |
| 202002047 | Golden Jubilee National Hospital | Health | Upheld | 1 May 2022 |
| 202005368 | Argyll and Bute Council | Local Government | Upheld | 1 May 2022 |
| 202007781 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2022 |