Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201903984 | Scottish Ambulance Service | Health | Partly Upheld | 1 May 2022 |
| 201907379 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2022 |
| 202000231 | Comhairle nan Eilean Siar | Local Government | Upheld | 1 May 2022 |
| 202003119 | Fife Council | Local Government | Partly Upheld | 1 May 2022 |
| 201907885 | Forth Valley NHS Board | Health | Upheld | 1 May 2022 |
| 201907694 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2022 |
| 201900993 | Highland NHS Board | Health | Upheld | 1 May 2022 |
| 201903992 | Fife NHS Board | Health | Not Upheld | 1 May 2022 |
| 202007781 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2022 |
| 202004356 | Dumfries and Galloway Council | Local Government | Withdrawn | 1 May 2022 |
| 202101043 | Argyll and Bute Council | Local Government | Partly Upheld | 1 May 2022 |
| 202005412 | Scottish Government | Scottish Government | Partly Upheld | 1 May 2022 |
| 202002047 | Golden Jubilee National Hospital | Health | Upheld | 1 May 2022 |
| 201909224 | Fife NHS Board | Health | Partly Upheld | 1 May 2022 |
| 201911282 | East Dunbartonshire Council | Local Government | Upheld | 1 May 2022 |
| 202002913 | Fife NHS Board | Health | Upheld | 1 May 2022 |
| 202003838 | Forth Valley NHS Board | Health | Upheld | 1 May 2022 |
| 202003431 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 May 2022 |
| 202009009 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 May 2022 |
| 202003273 | Fife NHS Board | Health | Not Upheld | 1 May 2022 |
| 202102546 | Grampian NHS Board | Health | Partly Upheld | 1 May 2022 |
| 202104315 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2022 |
| 202008128 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2022 |
| 202000373 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2022 |
| 201810143 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Apr 2022 |