Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002674 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2022 |
| 202104334 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2022 |
| 202108353 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2022 |
| 202102779 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2022 |
| 202103398 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2022 |
| 202002008 | Tayside NHS Board | Health | Upheld | 1 Jun 2022 |
| 202002417 | Yorkhill Housing Association Ltd | Local Government | Upheld | 1 Jun 2022 |
| 202004854 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2022 |
| 202002896 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2022 |
| 202003195 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2022 |
| 202000766 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2022 |
| 202101735 | West Lothian Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2022 |
| 202004335 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2022 |
| 201909705 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2022 |
| 201910063 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2022 |
| 202100230 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jun 2022 |
| 202001906 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2022 |
| 202005840 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2022 |
| 202005296 | Lothian NHS Board | Health | Upheld | 1 May 2022 |
| 202104315 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2022 |
| 202003838 | Forth Valley NHS Board | Health | Upheld | 1 May 2022 |
| 202005412 | Scottish Government | Scottish Government | Partly Upheld | 1 May 2022 |
| 202001643 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2022 |
| 202002913 | Fife NHS Board | Health | Upheld | 1 May 2022 |
| 201911256 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2022 |