Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202103398 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2022 |
| 202102779 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2022 |
| 202108353 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2022 |
| 202008029 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Not Upheld | 1 Jul 2022 |
| 202002674 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2022 |
| 202107375 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jul 2022 |
| 201909723 | Fife Council | Local Government | Not Upheld | 1 Jul 2022 |
| 202104334 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2022 |
| 202002676 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Not Upheld | 1 Jul 2022 |
| 202009167 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2022 |
| 202004335 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2022 |
| 202100230 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jun 2022 |
| 201909705 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2022 |
| 201910063 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2022 |
| 202002008 | Tayside NHS Board | Health | Upheld | 1 Jun 2022 |
| 202004854 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2022 |
| 202002896 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2022 |
| 202002417 | Yorkhill Housing Association Ltd | Local Government | Upheld | 1 Jun 2022 |
| 202101735 | West Lothian Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2022 |
| 202001906 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2022 |
| 202003195 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2022 |
| 202005840 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2022 |
| 202000766 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2022 |
| 201907885 | Forth Valley NHS Board | Health | Upheld | 1 May 2022 |
| 201907694 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2022 |