Source · SPSO (Scottish Public Services Ombudsman)

Greater Glasgow and Clyde NHS Board - Acute Services Division

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 202006396 Sector Health Category Clinical treatment / diagnosis Decided 01 August 2022

View NHS Greater Glasgow & Clyde scorecard

Full decision

Summary

C underwent a hysterectomy (surgery to remove the womb) and although the procedure was considered successful, C began to bleed from scar tissue soon after the operation. An ultrasound scan (a scan that uses sound waves to create images of organs and structures inside the body) showed blood clots in C's pelvis and C was kept in hospital in case further surgery was required. C was given blood thickeners and a blood transfusion. C developed a chest infection and suffered from further complications.

C raised complaints about their care and treatment following their initial surgery with Greater Glasgow and Clyde NHS Board. C raised a number of specific concerns about their post-operative complications and their management. C was also concerned about the surgery, or that the post-operative complications had caused the nodule on their lung, which was subsequently identified as lung cancer.

We took independent advice from a gynaecology (medicine of the female genital tract and its disorders) adviser. We found that C's care and treatment was reasonable and that C had experienced significant post-operative complications, but that these were appropriately managed. We noted that there was no evidence that C received inadequate consultant input post-surgery, or that C's complications were as a result of the surgery being performed poorly or inappropriately. We found that the board were correct to say that there was no relation between C's surgery and the subsequent health issues that they faced. We also found no fault with the level of physiotherapy support offered to C.

We concluded that C's medical records showed that they were regularly reviewed by a physiotherapist and that the exercises that were provided to C were also reasonable and appropriate. As such, we did not uphold C's complaint.

Related reading

View Decision Report 202006396 as a PDF (24.67 KB) Updated: August 24, 2022

View original on SPSO (Scottish Publ… website

Other decisions involving Greater Glasgow and Clyde NHS Board - A…

Reference Date Summary Outcome
202405247 01 May 2026 C complained about the care and treatment provided to their parent (A). A had dementia and had suffered several falls. … Partly Upheld
202502009 01 May 2026 C complained that they were inappropriately triaged at A&E because sepsis had not been considered, their symptoms and history were … Not Upheld
202409771 01 May 2026 C complained about the care and treatment provided by nursing staff to their late sibling (A), who was admitted to … Upheld
202406274 01 May 2026 C complained about the care and treatment of their adult child (A) following A’s admission to hospital. A had a … Partly Upheld
202405343 01 May 2026 C complained about the care and treatment that their late partner (A) received from the board’s gynaecology and oncology services … Upheld
View all decisions for this organisation