Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508342 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Dec 2016 |
| 201508328 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201507919 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2016 |
| 201600399 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201508083 | Lothian NHS Board | Health | Upheld | 1 Dec 2016 |
| 201508381 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201600303 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201508081 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201507822 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2016 |
| 201600712 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2016 |
| 201600674 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2016 |
| 201600464 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2016 |
| 201600743 | Lothian NHS Board | Health | Upheld | 1 Nov 2016 |
| 201602009 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Nov 2016 |
| 201508857 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Nov 2016 |
| 201508213 | Lothian NHS Board | Health | Partly Upheld | 1 Nov 2016 |
| 201507638 | Lothian NHS Board | Health | Upheld | 1 Nov 2016 |
| 201508222 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2016 |
| 201508311 | Lothian NHS Board | Health | Upheld | 1 Nov 2016 |
| 201507478 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2016 |
| 201508627 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2016 |
| 201508841 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 Oct 2016 |
| 201508619 | Lothian NHS Board | Health | Upheld | 1 Oct 2016 |
| 201508104 | Grampian NHS Board | Health | Partly Upheld | 1 Oct 2016 |
| 201508599 | Lothian NHS Board | Health | Not Upheld | 1 Oct 2016 |