Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201401023 | Midlothian Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201305494 | Fife Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201304318 | Angus Council | Local Government | Upheld | 1 Nov 2014 |
| 201302953 | Glasgow City Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201300798 | Aberdeenshire Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201305358 | Angus Council | Local Government | Upheld | 1 Nov 2014 |
| 201401984 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201402321 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Nov 2014 |
| 201401593 | Perth and Kinross Council | Local Government | Upheld | 1 Nov 2014 |
| 201400501 | Scottish Prison Service | Prisons | Withdrawn | 1 Nov 2014 |
| 201400634 | Inverclyde Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201402365 | Lanarkshire NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201402384 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Nov 2014 |
| 201401364 | West College Scotland | Education | Partly Upheld | 1 Nov 2014 |
| 201305859 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2014 |
| 201303844 | Lothian NHS Board | Health | Partly Upheld | 1 Nov 2014 |
| 201303988 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Nov 2014 |
| 201303993 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2014 |
| 201304236 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2014 |
| 201305501 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201305995 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Nov 2014 |
| 201305568 | Cairn Housing Association Ltd | Local Government | Partly Upheld | 1 Nov 2014 |
| 201400855 | Scottish Court Service | Scottish Government and Devolved Administration | Upheld | 1 Nov 2014 |
| 201400064 | Highland NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201400278 | Lanarkshire NHS Board | Health | Upheld | 1 Nov 2014 |