Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202203211 | Borders NHS Board | Health | Upheld | 1 Jul 2023 |
| 202111811 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2023 |
| 202007141 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2023 |
| 202107992 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Jun 2023 |
| 202203947 | Renfrewshire Council | Local Government | Resolved / Early Resolution | 1 Jun 2023 |
| 202106489 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2023 |
| 202111012 | Midlothian Council | Local Government | Upheld | 1 Jun 2023 |
| 202100728 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2023 |
| 202106298 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2023 |
| 202104273 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jun 2023 |
| 202111931 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jun 2023 |
| 202107634 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Jun 2023 |
| 202101546 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Jun 2023 |
| 202104070 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2023 |
| 202104211 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Not Upheld | 1 Jun 2023 |
| 202106168 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2023 |
| 202007948 | Fife NHS Board | Health | Upheld | 1 Jun 2023 |
| 202110475 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2023 |
| 202104338 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2023 |
| 202201211 | University of Edinburgh | Education | Upheld | 1 Jun 2023 |
| 202008887 | Aberdeenshire Council | Local Government | Not Upheld | 1 May 2023 |
| 202100607 | A Medical Practice in the Western Isles NHS Board area | Health | Upheld | 1 May 2023 |
| 202107945 | Tayside NHS Board | Health | Partly Upheld | 1 May 2023 |
| 202201910 | Highland NHS Board | Health | Upheld | 1 May 2023 |
| 201909851 | Highland NHS Board | Health | Partly Upheld | 1 May 2023 |