Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201400045 | Kingdom Housing Association Ltd | Local Government | Not Upheld | 1 Jan 2015 |
| 201401965 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201401817 | Grampian NHS Board | Health | Not Upheld | 1 Jan 2015 |
| 201401580 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2015 |
| 201401159 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jan 2015 |
| 201401055 | Angus Housing Association Ltd | Local Government | Not Upheld | 1 Jan 2015 |
| 201401913 | A Dentist in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jan 2015 |
| 201304445 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201305720 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2015 |
| 201305580 | Forth Valley NHS Board | Health | Not Upheld | 1 Jan 2015 |
| 201306170 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jan 2015 |
| 201305181 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jan 2015 |
| 201303289 | Highland NHS Board | Health | Not Upheld | 1 Jan 2015 |
| 201301433 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2015 |
| 201400205 | Eildon Housing Association Ltd | Local Government | Not Upheld | 1 Jan 2015 |
| 201303973 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2015 |
| 201304276 | Aberdeen City Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201304417 | University of Strathclyde | Education | Not Upheld | 1 Jan 2015 |
| 201304174 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Jan 2015 |
| 201305012 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 Jan 2015 |
| 201302970 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2015 |
| 201403167 | Business Stream | Water | Not Upheld | 1 Jan 2015 |
| 201304698 | Dumfries and Galloway Council | Local Government | Partly Upheld | 1 Jan 2015 |
| 201403285 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201403212 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |