Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201305448 | Fife NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201305791 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201400049 | Fife NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201400430 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2015 |
| 201402434 | Highland NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201401361 | Fife NHS Board | Health | Upheld | 1 Mar 2015 |
| 201402438 | University of Glasgow | Education | Not Upheld | 1 Mar 2015 |
| 201402498 | Muirhouse Housing Association Ltd | Local Government | Not Upheld | 1 Mar 2015 |
| 201402858 | Business Stream | Water | Not Upheld | 1 Mar 2015 |
| 201403024 | Grampian NHS Board | Health | Upheld | 1 Mar 2015 |
| 201403261 | The Accountant of Court | Scottish Government and Devolved Administration | Not Upheld | 1 Mar 2015 |
| 201403426 | Borders NHS Board | Health | Upheld | 1 Mar 2015 |
| 201403460 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Mar 2015 |
| 201403620 | Highland NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201403265 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201302557 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201402187 | North Lanarkshire Council | Local Government | Other | 1 Mar 2015 |
| 201401678 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201402112 | North Lanarkshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201402424 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201401445 | Forth Valley NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201302998 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2015 |
| 201304141 | North Ayrshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201302921 | South Lanarkshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201400007 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2015 |