Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508895 | West Lothian Council | Local Government | Not Upheld | 1 Apr 2017 |
| 201602676 | West Lothian Council | Local Government | Not Upheld | 1 Jan 2017 |
| 201508421 | West Lothian Council | Local Government | Not Upheld | 1 Jan 2017 |
| 201508846 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2016 |
| 201508000 | West Lothian Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201501305 | West Lothian Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201500112 | West Lothian Council | Local Government | Upheld | 1 Nov 2015 |
| 201502058 | West Lothian Council | Local Government | Not Upheld | 1 Nov 2015 |
| 201501711 | West Lothian Council | Local Government | Partly Upheld | 1 Nov 2015 |
| 201403561 | West Lothian Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201407377 | West Lothian Council | Local Government | Upheld | 1 Aug 2015 |
| 201403970 | West Lothian Council | Local Government | Upheld | 1 Jul 2015 |
| 201305515 | West Lothian Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201304359 | West Lothian Council | Local Government | Partly Upheld | 1 May 2015 |
| 201305097 | West Lothian Council | Local Government | Partly Upheld | 1 Feb 2015 |
| 201305733 | West Lothian Council | Local Government | Partly Upheld | 1 Jul 2014 |
| 201305312 | West Lothian Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201305887 | West Lothian Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201301084 | West Lothian Council | Local Government | Not Upheld | 1 May 2014 |
| 201302813 | West Lothian Council | Local Government | Partly Upheld | 1 May 2014 |
| 201302543 | West Lothian Council | Local Government | Not Upheld | 1 Feb 2014 |
| 201302331 | West Lothian Council | Local Government | Upheld | 1 Jan 2014 |
| 201301746 | West Lothian Council | Local Government | Not Upheld | 1 Jan 2014 |
| 201301126 | West Lothian Council | Local Government | Partly Upheld | 1 Jan 2014 |
| 201300548 | West Lothian Council | Local Government | Upheld | 1 Oct 2013 |