Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201600316 | Business Stream | Water | Not Upheld | 1 Jan 2017 |
| 201508329 | Business Stream | Water | Partly Upheld | 1 Nov 2016 |
| 201507682 | Business Stream | Water | Partly Upheld | 1 Nov 2016 |
| 201507690 | Business Stream | Water | Partly Upheld | 1 Oct 2016 |
| 201407008 | Business Stream | Water | Not Upheld | 1 Sep 2016 |
| 201508010 | Business Stream | Water | Upheld | 1 Sep 2016 |
| 201507759 | Business Stream | Water | Not Upheld | 1 Aug 2016 |
| 201508644 | Business Stream | Water | Upheld | 1 Aug 2016 |
| 201508239 | Business Stream | Water | Withdrawn | 1 Aug 2016 |
| 201508208 | Business Stream | Water | Partly Upheld | 1 Aug 2016 |
| 201508516 | Business Stream | Water | Upheld | 1 Aug 2016 |
| 201508515 | Business Stream | Water | Resolved / Early Resolution | 1 Jul 2016 |
| 201407281 | Business Stream | Water | Not Upheld | 1 Jun 2016 |
| 201507457 | Business Stream | Water | Not Upheld | 1 Jun 2016 |
| 201405186 | Business Stream | Water | Upheld | 1 May 2016 |
| 201406272 | Business Stream | Water | Not Upheld | 1 May 2016 |
| 201406714 | Business Stream | Water | Partly Upheld | 1 May 2016 |
| 201500603 | Business Stream | Water | Partly Upheld | 1 May 2016 |
| 201500366 | Business Stream | Water | Resolved / Early Resolution | 1 Mar 2016 |
| 201407224 | Business Stream | Water | Upheld | 1 Mar 2016 |
| 201501401 | Business Stream | Water | Upheld | 1 Mar 2016 |
| 201401201 | Business Stream | Water | Not Upheld | 1 Feb 2016 |
| 201306245 | Business Stream | Water | Upheld | 1 Feb 2016 |
| 201406428 | Business Stream | Water | Not Upheld | 1 Feb 2016 |
| 201404548 | Business Stream | Water | Upheld | 1 Feb 2016 |