Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201304880 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2015 |
| 201403409 | Glasgow City Council | Local Government | Partly Upheld | 1 Apr 2015 |
| 201403008 | Renfrewshire Council | Local Government | Partly Upheld | 1 Apr 2015 |
| 201403381 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Apr 2015 |
| 201306133 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2015 |
| 201303301 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201403471 | Tayside NHS Board | Health | Not Upheld | 1 Apr 2015 |
| 201403639 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Apr 2015 |
| 201404119 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2015 |
| 201305403 | Aberdeenshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201404149 | A Medical Practice in the Western Isles NHS Board area | Health | Not Upheld | 1 Apr 2015 |
| 201305092 | Falkirk Council | Local Government | Upheld | 1 Apr 2015 |
| 201403666 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2015 |
| 201406015 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Apr 2015 |
| 201404222 | Business Stream | Water | Partly Upheld | 1 Mar 2015 |
| 201405168 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201403460 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Mar 2015 |
| 201403620 | Highland NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201403265 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201302557 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201402187 | North Lanarkshire Council | Local Government | Other | 1 Mar 2015 |
| 201401678 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201402112 | North Lanarkshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201402424 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201305357 | Lothian NHS Board | Health | Upheld | 1 Mar 2015 |