Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201306092 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2015 |
| 201305092 | Falkirk Council | Local Government | Upheld | 1 Apr 2015 |
| 201406554 | Scottish Water | Water | Resolved / Early Resolution | 1 Apr 2015 |
| 201305032 | Tayside NHS Board | Health | Upheld | 1 Apr 2015 |
| 201401611 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201305403 | Aberdeenshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201306133 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2015 |
| 201403409 | Glasgow City Council | Local Government | Partly Upheld | 1 Apr 2015 |
| 201404706 | Argyll and Bute Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201403702 | Glasgow City Council | Local Government | Upheld | 1 Apr 2015 |
| 201402285 | East Lothian Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201303860 | South Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201303023 | Orkney Housing Association Ltd | Local Government | Partly Upheld | 1 Apr 2015 |
| 201304150 | Lothian NHS Board | Health | Not Upheld | 1 Apr 2015 |
| 201401609 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2015 |
| 201305243 | Tayside NHS Board | Health | Upheld | 1 Apr 2015 |
| 201305188 | Highland NHS Board | Health | Upheld | 1 Apr 2015 |
| 201402210 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Apr 2015 |
| 201403974 | Business Stream | Water | Not Upheld | 1 Apr 2015 |
| 201304406 | South Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201404795 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Apr 2015 |
| 201402976 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201405114 | The Robert Gordon University | Education | Not Upheld | 1 Apr 2015 |
| 201405906 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Other | 1 Apr 2015 |
| 201405371 | Business Stream | Water | Not Upheld | 1 Apr 2015 |