Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201304171 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2015 |
| 201304380 | University of Glasgow | Education | Upheld | 1 May 2015 |
| 201305412 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |
| 201403195 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 May 2015 |
| 201402879 | South Ayrshire Council | Local Government | Not Upheld | 1 May 2015 |
| 201402090 | Tayside NHS Board | Health | Upheld | 1 May 2015 |
| 201402387 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2015 |
| 201304829 | Lothian NHS Board | Health | Upheld | 1 May 2015 |
| 201305409 | Lothian NHS Board | Health | Upheld | 1 May 2015 |
| 201305901 | Highland NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201304880 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2015 |
| 201305212 | Lothian NHS Board | Health | Upheld | 1 Apr 2015 |
| 201304406 | South Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201305445 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Apr 2015 |
| 201305465 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2015 |
| 201305870 | Business Stream | Water | Partly Upheld | 1 Apr 2015 |
| 201305953 | Highland NHS Board | Health | Not Upheld | 1 Apr 2015 |
| 201305965 | Knowes Housing Association Ltd | Local Government | Partly Upheld | 1 Apr 2015 |
| 201306238 | Grampian NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201400075 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2015 |
| 201400511 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201400589 | North Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201401037 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201406554 | Scottish Water | Water | Resolved / Early Resolution | 1 Apr 2015 |
| 201305403 | Aberdeenshire Council | Local Government | Not Upheld | 1 Apr 2015 |