Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201402980 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2015 |
| 201402874 | Tayside NHS Board | Health | Upheld | 1 May 2015 |
| 201402653 | Highland NHS Board | Health | Upheld | 1 May 2015 |
| 201402569 | Lothian NHS Board | Health | Not Upheld | 1 May 2015 |
| 201402559 | Lothian NHS Board | Health | Upheld | 1 May 2015 |
| 201402445 | Scottish Borders Council | Local Government | Not Upheld | 1 May 2015 |
| 201402395 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2015 |
| 201402052 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 May 2015 |
| 201402123 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2015 |
| 201401856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2015 |
| 201401014 | Fife NHS Board | Health | Upheld | 1 May 2015 |
| 201306131 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2015 |
| 201403941 | Business Stream | Water | Not Upheld | 1 May 2015 |
| 201404695 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 May 2015 |
| 201404231 | Lothian NHS Board | Health | Not Upheld | 1 May 2015 |
| 201404801 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2015 |
| 201405577 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 May 2015 |
| 201406263 | Loch Lomond and The Trossachs National Park Authority | Local Government | Not Upheld | 1 May 2015 |
| 201406167 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2015 |
| 201305409 | Lothian NHS Board | Health | Upheld | 1 May 2015 |
| 201405163 | Renfrewshire Council | Local Government | Upheld | 1 May 2015 |
| 201406329 | North Ayrshire Council | Local Government | Not Upheld | 1 May 2015 |
| 201407022 | Greater Glasgow and Clyde NHS Board | Health | Other | 1 May 2015 |
| 201404990 | Hillhead Housing Association 2000 | Local Government | Not Upheld | 1 May 2015 |
| 201406266 | University of Stirling | Education | Not Upheld | 1 May 2015 |