Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201401337 | Fife College | Education | Not Upheld | 1 Jun 2015 |
| 201306220 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201300851 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201300983 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201301661 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Not Upheld | 1 Jun 2015 |
| 201303151 | Business Stream | Water | Upheld | 1 Jun 2015 |
| 201302427 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Partly Upheld | 1 Jun 2015 |
| 201405772 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201305739 | The Moray Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201406077 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201406410 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201305166 | The Highland Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201305833 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201400593 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jun 2015 |
| 201400128 | The Highland Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201400115 | The Highland Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201405354 | Shetland Islands Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201404595 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2015 |
| 201403431 | Fife Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201402995 | Angus Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201406565 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2015 |
| 201407030 | Glasgow City Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201305247 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201406469 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2015 |
| 201406473 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |