Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201306220 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201401337 | Fife College | Education | Not Upheld | 1 Jun 2015 |
| 201401428 | Private Rented Housing Panel | Local Government | Partly Upheld | 1 Jun 2015 |
| 201405452 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201405000 | The City of Edinburgh Council | Local Government | Upheld | 1 Jun 2015 |
| 201404280 | Forth Valley NHS Board | Health | Upheld | 1 Jun 2015 |
| 201400573 | Lothian NHS Board | Health | Not Upheld | 1 Jun 2015 |
| 201400588 | Falkirk Council | Local Government | Upheld | 1 Jun 2015 |
| 201400410 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201400264 | Highland NHS Board | Health | Not Upheld | 1 Jun 2015 |
| 201400044 | Business Stream | Water | Partly Upheld | 1 Jun 2015 |
| 201304603 | Tayside NHS Board | Health | Not Upheld | 1 Jun 2015 |
| 201305833 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201404285 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201405772 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201305739 | The Moray Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201403967 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2015 |
| 201404159 | Glen Oaks Housing Association Ltd | Local Government | Not Upheld | 1 Jun 2015 |
| 201305166 | The Highland Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201400593 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jun 2015 |
| 201400128 | The Highland Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201400115 | The Highland Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201405354 | Shetland Islands Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201404595 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2015 |
| 201404527 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Jun 2015 |