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Miss C complained that the council delayed in carrying out repairs and upgrade works to her home. We found that the council acknowledged there had been delays, and so we upheld Miss C's complaint. We were satisfied that the council had taken reasonable steps to remedy the situation, and so we did not make any recommendations in this case.
View Decision Report 201405000 as a PDF (10.71 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 202505687 | 01 Jun 2026 | C complained to the council about damp and mould in their rental property. C had been moved to the property … | Upheld |
| 202404014 | 01 Feb 2026 | C complained that the council did not properly consider their concerns about work being carried out on a neighbour’s summerhouse … | Not Upheld |
| 202302915 | 01 Apr 2025 | A & B complained to the council about their handling of their claims procedure in relation to the Trams to … | Upheld |
| 202303840 | 01 Oct 2024 | C is the grandparent of A and B, whose parents were separated. C complained about the actions of the council … | Partly Upheld |
| 202301380 | 01 Aug 2024 | C complained about the council’s social work service during the pre-adoptive process of their child (A). C complained about the … | Partly Upheld |