Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201401133 | Grampian NHS Board | Health | Upheld | 1 Jul 2015 |
| 201401137 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2015 |
| 201401226 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401458 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201401330 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201402226 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2015 |
| 201406474 | Borders NHS Board | Health | Upheld | 1 Jun 2015 |
| 201406539 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jun 2015 |
| 201402300 | Loch Lomond and The Trossachs National Park Authority | Local Government | Not Upheld | 1 Jun 2015 |
| 201402779 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201403584 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jun 2015 |
| 201304603 | Tayside NHS Board | Health | Not Upheld | 1 Jun 2015 |
| 201406580 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jun 2015 |
| 201407313 | Tollcross Housing Association Ltd | Local Government | Upheld | 1 Jun 2015 |
| 201305739 | The Moray Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201405772 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201406469 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2015 |
| 201406410 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201305247 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201305166 | The Highland Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201407030 | Glasgow City Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201406565 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2015 |
| 201402995 | Angus Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201403431 | Fife Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201404595 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2015 |