Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201407265 | Aberdeenshire Council | Local Government | Resolved / Early Resolution | 1 Jul 2015 |
| 201405853 | Fife Council | Local Government | Upheld | 1 Jul 2015 |
| 201406751 | Aberdeen City Council | Local Government | Upheld | 1 Jul 2015 |
| 201407669 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2015 |
| 201305354 | Fife Council | Local Government | Not Upheld | 1 Jul 2015 |
| 201305322 | The Highland Council | Local Government | Not Upheld | 1 Jul 2015 |
| 201305515 | West Lothian Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201400869 | Scottish Prison Service | Prisons | Other | 1 Jul 2015 |
| 201403927 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201403898 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201407365 | East Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201407446 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201403700 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2015 |
| 201401439 | Home Scotland | Housing Associations | Upheld | 1 Jul 2015 |
| 201405722 | Comhairle nan Eilean Siar | Local Government | Upheld | 1 Jul 2015 |
| 201401116 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2015 |
| 201400857 | A Practice in the Fife NHS Board area | Health | Partly Upheld | 1 Jul 2015 |
| 201404431 | Fife NHS Board | Health | Upheld | 1 Jul 2015 |
| 201407590 | A Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jul 2015 |
| 201404376 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201404044 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201302420 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201404089 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401612 | A Dentist in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2015 |
| 201407524 | Borders NHS Board | Health | Other | 1 Jul 2015 |