Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201406038 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2015 |
| 201407336 | Dundee City Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201407377 | West Lothian Council | Local Government | Upheld | 1 Aug 2015 |
| 201404766 | North Lanarkshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201405041 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Aug 2015 |
| 201405121 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2015 |
| 201406717 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201407208 | The Highland Council | Local Government | Upheld | 1 Aug 2015 |
| 201407345 | East Renfrewshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201305621 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2015 |
| 201407178 | Aberdeenshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201407898 | Angus Council | Local Government | Upheld | 1 Aug 2015 |
| 201407668 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2015 |
| 201303345 | East Renfrewshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201401233 | Perth and Kinross Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201402575 | Angus Council | Local Government | Upheld | 1 Aug 2015 |
| 201401794 | The Golden Jubilee National Hospital | Health | Partly Upheld | 1 Aug 2015 |
| 201305950 | Scottish Prison Service | Prisons | Partly Upheld | 1 Aug 2015 |
| 201404399 | East Renfrewshire Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201404746 | East Lothian Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201406154 | Fife Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201407199 | Forth Valley NHS Board | Health | Upheld | 1 Jul 2015 |
| 201401612 | A Dentist in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2015 |
| 201405666 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jul 2015 |
| 201406169 | A Dentist in the Tayside NHS Board area | Health | Not Upheld | 1 Jul 2015 |