Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201403864 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2015 |
| 201404008 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201403430 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |
| 201403239 | Business Stream | Water | Upheld | 1 Sep 2015 |
| 201402587 | Queens Cross Housing Association Ltd | Local Government | Partly Upheld | 1 Sep 2015 |
| 201404301 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201402437 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201406063 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201402116 | Lothian NHS Board | Health | Partly Upheld | 1 Sep 2015 |
| 201406562 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |
| 201400650 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201500303 | North Ayrshire Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201405247 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201500517 | A Dental Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2015 |
| 201400210 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Sep 2015 |
| 201406936 | Fife NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201407551 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 Sep 2015 |
| 201405375 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Sep 2015 |
| 201501567 | Glasgow City Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201403492 | Fife NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201300569 | A Dental Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Sep 2015 |
| 201407836 | Scottish Borders Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201500619 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Sep 2015 |
| 201500560 | North Lanarkshire Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201403951 | Glasgow Housing Association | Local Government | Not Upheld | 1 Aug 2015 |