Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201406045 | Port of Leith Housing Association Ltd | Local Government | Partly Upheld | 1 Oct 2015 |
| 201406744 | Scottish Prison Service | Prisons | Partly Upheld | 1 Oct 2015 |
| 201407841 | East Renfrewshire Council | Local Government | Upheld | 1 Oct 2015 |
| 201501488 | Scottish Ambulance Service | Health | Not Upheld | 1 Oct 2015 |
| 201405886 | Argyll and Bute Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201500951 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201407818 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201500849 | University of the West of Scotland | Education | Partly Upheld | 1 Oct 2015 |
| 201406007 | Ayrshire and Arran NHS Board | Health | Withdrawn | 1 Oct 2015 |
| 201404553 | Highland NHS Board | Health | Upheld | 1 Oct 2015 |
| 201405899 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201404325 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201402547 | Aberdeen City Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201403608 | Business Stream | Water | Partly Upheld | 1 Oct 2015 |
| 201403492 | Fife NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201203283 | The Highland Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201501679 | The Highland Council | Local Government | Withdrawn | 1 Sep 2015 |
| 201407012 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2015 |
| 201501632 | Charing Cross Housing Association Ltd | Local Government | Upheld | 1 Sep 2015 |
| 201500524 | Fife Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201407128 | Falkirk Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201403561 | West Lothian Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201500091 | Fife Council | Local Government | Upheld | 1 Sep 2015 |
| 201407715 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2015 |
| 201403087 | The Highland Council | Local Government | Upheld | 1 Sep 2015 |