Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201401161 | Highland NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201402883 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2015 |
| 201402462 | Forth Valley NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201306158 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201404117 | Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201500849 | University of the West of Scotland | Education | Partly Upheld | 1 Oct 2015 |
| 201406007 | Ayrshire and Arran NHS Board | Health | Withdrawn | 1 Oct 2015 |
| 201404553 | Highland NHS Board | Health | Upheld | 1 Oct 2015 |
| 201404658 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2015 |
| 201404965 | A Dentist in the Fife NHS Board area | Health | Upheld | 1 Oct 2015 |
| 201405461 | Grampian NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201406593 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201407722 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Oct 2015 |
| 201501199 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2015 |
| 201403182 | Business Stream | Water | Partly Upheld | 1 Oct 2015 |
| 201500702 | Argyll Community Housing Association | Local Government | Upheld | 1 Oct 2015 |
| 201500618 | Lothian NHS Board | Health | Upheld | 1 Oct 2015 |
| 201500528 | North Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201500437 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Oct 2015 |
| 201407708 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Oct 2015 |
| 201407522 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201403403 | Western Isles NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201403274 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Oct 2015 |
| 201405899 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |
| 201407818 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2015 |