Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201500999 | Aberdeenshire Council | Local Government | Withdrawn | 1 Nov 2015 |
| 201501602 | Scottish Prison Service | Prisons | Partly Upheld | 1 Nov 2015 |
| 201501711 | West Lothian Council | Local Government | Partly Upheld | 1 Nov 2015 |
| 201500933 | Forth Valley NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201502058 | West Lothian Council | Local Government | Not Upheld | 1 Nov 2015 |
| 201500707 | University of St Andrews | Education | Not Upheld | 1 Nov 2015 |
| 201407029 | North Lanarkshire Council | Local Government | Upheld | 1 Nov 2015 |
| 201502011 | Lothian NHS Board | Health | Withdrawn | 1 Nov 2015 |
| 201500545 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201502172 | Scottish Prison Service | Prisons | Withdrawn | 1 Nov 2015 |
| 201501498 | The Highland Council | Local Government | Not Upheld | 1 Nov 2015 |
| 201407367 | Business Stream | Water | Resolved / Early Resolution | 1 Nov 2015 |
| 201406949 | Business Stream | Water | Resolved / Early Resolution | 1 Nov 2015 |
| 201406600 | Lanarkshire NHS Board | Health | Upheld | 1 Nov 2015 |
| 201404294 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201403173 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201406670 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Nov 2015 |
| 201405951 | Business Stream | Water | Not Upheld | 1 Nov 2015 |
| 201402088 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2015 |
| 201400324 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201405146 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Nov 2015 |
| 201404811 | South Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2015 |
| 201405948 | Dundee City Council | Local Government | Withdrawn | 1 Nov 2015 |
| 201401161 | Highland NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201402883 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2015 |