Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201403173 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201500999 | Aberdeenshire Council | Local Government | Withdrawn | 1 Nov 2015 |
| 201501602 | Scottish Prison Service | Prisons | Partly Upheld | 1 Nov 2015 |
| 201501711 | West Lothian Council | Local Government | Partly Upheld | 1 Nov 2015 |
| 201500933 | Forth Valley NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201407585 | South Lanarkshire Council | Local Government | Upheld | 1 Nov 2015 |
| 201500514 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Nov 2015 |
| 201406833 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2015 |
| 201406738 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201407873 | Fife Council | Local Government | Partly Upheld | 1 Nov 2015 |
| 201502107 | Glasgow City Council | Local Government | Upheld | 1 Nov 2015 |
| 201500931 | Glasgow City Council | Local Government | Upheld | 1 Nov 2015 |
| 201305842 | Falkirk Council | Local Government | Upheld | 1 Nov 2015 |
| 201305665 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Nov 2015 |
| 201500112 | West Lothian Council | Local Government | Upheld | 1 Nov 2015 |
| 201502568 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2015 |
| 201500206 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2015 |
| 201407616 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2015 |
| 201407057 | Perth and Kinross Council | Local Government | Not Upheld | 1 Nov 2015 |
| 201500055 | Tayside NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201405948 | Dundee City Council | Local Government | Withdrawn | 1 Nov 2015 |
| 201405904 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2015 |
| 201403259 | Care Inspectorate | Scottish Government and Devolved Administration | Partly Upheld | 1 Nov 2015 |
| 201405987 | Fife NHS Board | Health | Upheld | 1 Nov 2015 |
| 201406418 | Lanarkshire NHS Board | Health | Upheld | 1 Nov 2015 |