Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201406676 | Fife NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201405103 | Business Stream | Water | Not Upheld | 1 Jan 2016 |
| 201404784 | Glasgow Housing Association | Local Government | Partly Upheld | 1 Jan 2016 |
| 201501352 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jan 2016 |
| 201405212 | Perth and Kinross Council | Local Government | Resolved / Early Resolution | 1 Jan 2016 |
| 201405779 | Lothian NHS Board | Health | Partly Upheld | 1 Jan 2016 |
| 201406339 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201406523 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201407179 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201406951 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201406715 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201407186 | A Medical Practice in the Western Isles NHS Board area | Health | Upheld | 1 Jan 2016 |
| 201406577 | Business Stream | Water | Not Upheld | 1 Jan 2016 |
| 201406517 | Tayside NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201406394 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jan 2016 |
| 201407521 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jan 2016 |
| 201407332 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2016 |
| 201504022 | Highland NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201407273 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201407184 | Scottish Ambulance Service | Health | Not Upheld | 1 Jan 2016 |
| 201407468 | Tayside NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201502550 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jan 2016 |
| 201502050 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jan 2016 |
| 201501395 | University of Edinburgh | Education | Not Upheld | 1 Jan 2016 |
| 201502190 | Glasgow City Council | Local Government | Upheld | 1 Dec 2015 |