Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201405328 | Tayside NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201502760 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201503412 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201502775 | Lochalsh & Skye Housing Association Limited | Local Government | Upheld | 1 Jan 2016 |
| 201500073 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Jan 2016 |
| 201501832 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jan 2016 |
| 201301800 | Tayside NHS Board | Health | Upheld | 1 Jan 2016 |
| 201403841 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jan 2016 |
| 201404211 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jan 2016 |
| 201404437 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201405612 | Queen Margaret University | Education | Partly Upheld | 1 Jan 2016 |
| 201501177 | Shetland NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201404521 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201404639 | Lothian NHS Board | Health | Partly Upheld | 1 Jan 2016 |
| 201404857 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201407184 | Scottish Ambulance Service | Health | Not Upheld | 1 Jan 2016 |
| 201406394 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jan 2016 |
| 201405654 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jan 2016 |
| 201404472 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2016 |
| 201403569 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201405561 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jan 2016 |
| 201405167 | Lothian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201406379 | Home Scotland | Housing Associations | Not Upheld | 1 Jan 2016 |
| 201406257 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2016 |
| 201407002 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2016 |