Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201502980 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Mar 2016 |
| 201503311 | Highland NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201502712 | Inverclyde Council | Local Government | Upheld | 1 Mar 2016 |
| 201502431 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2016 |
| 201405656 | Aberdeenshire Council | Local Government | Upheld | 1 Mar 2016 |
| 201406197 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201502211 | Fife Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201502795 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201406308 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201406355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2016 |
| 201502504 | Comhairle nan Eilean Siar | Local Government | Upheld | 1 Feb 2016 |
| 201502164 | Tayside NHS Board | Health | Withdrawn | 1 Feb 2016 |
| 201503219 | The Scottish Fire and Rescue Service | Local Government | Not Upheld | 1 Feb 2016 |
| 201405524 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2016 |
| 201503835 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Upheld | 1 Feb 2016 |
| 201503628 | Tayside NHS Board | Health | Withdrawn | 1 Feb 2016 |
| 201405728 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Feb 2016 |
| 201405861 | Lothian NHS Board | Health | Upheld | 1 Feb 2016 |
| 201405881 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Feb 2016 |
| 201502051 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Feb 2016 |
| 201405973 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Partly Upheld | 1 Feb 2016 |
| 201407111 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201407809 | Edinburgh College | Education | Partly Upheld | 1 Feb 2016 |
| 201406475 | Commissioner for Ethical Standards in Public Life in Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Feb 2016 |
| 201305578 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2016 |