Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201503586 | University of the West of Scotland | Education | Not Upheld | 1 May 2016 |
| 201504724 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2016 |
| 201504218 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 May 2016 |
| 201504847 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201500884 | A Dentist in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2016 |
| 201500910 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 May 2016 |
| 201500915 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 May 2016 |
| 201500693 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201500956 | Highland NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201500986 | University of the West of Scotland | Education | Not Upheld | 1 May 2016 |
| 201500603 | Business Stream | Water | Partly Upheld | 1 May 2016 |
| 201501178 | Tayside NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201501196 | Glasgow Clyde College | Education | Partly Upheld | 1 May 2016 |
| 201502517 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 May 2016 |
| 201407697 | Argyll Community Housing Association | Local Government | Upheld | 1 May 2016 |
| 201407150 | Highland NHS Board | Health | Upheld | 1 May 2016 |
| 201406714 | Business Stream | Water | Partly Upheld | 1 May 2016 |
| 201405810 | Scottish Borders Council | Local Government | Upheld | 1 May 2016 |
| 201301243 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201302862 | Highland NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201303565 | Renfrewshire Council | Local Government | Not Upheld | 1 May 2016 |
| 201503790 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2016 |
| 201504017 | University of the West of Scotland | Education | Not Upheld | 1 May 2016 |
| 201501861 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2016 |
| 201501920 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 May 2016 |