Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201502620 | Forth Valley NHS Board | Health | Not Upheld | 1 May 2016 |
| 201502638 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 May 2016 |
| 201502220 | Fife College | Education | Not Upheld | 1 May 2016 |
| 201502752 | Lanarkshire Valuation Joint Board | Local Government | Upheld | 1 May 2016 |
| 201503079 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201503081 | Dundee and Angus College | Education | Not Upheld | 1 May 2016 |
| 201503161 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201503155 | Shetland NHS Board | Health | Not Upheld | 1 May 2016 |
| 201502155 | Leisure and Culture Dundee | Local Government | Partly Upheld | 1 May 2016 |
| 201503737 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201504055 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201503924 | Dumfries and Galloway Housing Partnership | Local Government | Upheld | 1 May 2016 |
| 201500935 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201506142 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 May 2016 |
| 201503407 | Forth Valley NHS Board | Health | Upheld | 1 May 2016 |
| 201303565 | Renfrewshire Council | Local Government | Not Upheld | 1 May 2016 |
| 201302862 | Highland NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201301243 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201405810 | Scottish Borders Council | Local Government | Upheld | 1 May 2016 |
| 201406714 | Business Stream | Water | Partly Upheld | 1 May 2016 |
| 201407150 | Highland NHS Board | Health | Upheld | 1 May 2016 |
| 201407697 | Argyll Community Housing Association | Local Government | Upheld | 1 May 2016 |
| 201502517 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 May 2016 |
| 201503373 | East Dunbartonshire Council | Local Government | Not Upheld | 1 May 2016 |
| 201502380 | Borders NHS Board | Health | Upheld | 1 May 2016 |