Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508498 | Argyll and Bute Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201507981 | Lanarkshire NHS Board | Health | Withdrawn | 1 Jun 2016 |
| 201507827 | Lothian NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507639 | Fife NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507463 | Lothian NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201501972 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201501940 | Orkney NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201503032 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507581 | Grampian NHS Board | Health | Upheld | 1 Jun 2016 |
| 201507530 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201502987 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jun 2016 |
| 201508665 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2016 |
| 201507514 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jun 2016 |
| 201507635 | Aberdeenshire Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201507457 | Business Stream | Water | Not Upheld | 1 Jun 2016 |
| 201507445 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507833 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2016 |
| 201507621 | Kingdom Housing Association Ltd | Local Government | Partly Upheld | 1 Jun 2016 |
| 201507505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2016 |
| 201503949 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201407051 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201407490 | Ayrshire College | Education | Partly Upheld | 1 May 2016 |
| 201506141 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201405422 | A Medial Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201404954 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2016 |