Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201507776 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jun 2016 |
| 201508449 | Glasgow City Council | Local Government | Upheld | 1 Jun 2016 |
| 201500451 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201508702 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201508758 | Highland NHS Board | Health | Upheld | 1 Jun 2016 |
| 201507640 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Jun 2016 |
| 201507691 | Inverclyde Council | Local Government | Partly Upheld | 1 Jun 2016 |
| 201508513 | Falkirk Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201508395 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2016 |
| 201508000 | West Lothian Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201301080 | Lothian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201508267 | Western Isles NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201508258 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507827 | Lothian NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201508498 | Argyll and Bute Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201507635 | Aberdeenshire Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201507505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2016 |
| 201407864 | The City of Edinburgh Council | Local Government | Upheld | 1 Jun 2016 |
| 201507981 | Lanarkshire NHS Board | Health | Withdrawn | 1 Jun 2016 |
| 201508158 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507445 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507465 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507530 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201508735 | Tayside NHS Board | Health | Withdrawn | 1 Jun 2016 |
| 201507581 | Grampian NHS Board | Health | Upheld | 1 Jun 2016 |