Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201204353 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2013 |
| 201203551 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2013 |
| 201200671 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2013 |
| 201204986 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2013 |
| 201205279 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2013 |
| 201204872 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2013 |
| 201204249 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2013 |
| 201300209 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2013 |
| 201203731 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2013 |
| 201203348 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2013 |
| 201205159 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2013 |
| 201201756 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2013 |
| 201204576 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2013 |
| 201205112 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2013 |
| 201204046 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2013 |
| 201203770 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2013 |
| 201203108 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2013 |
| 201203496 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2013 |
| 201204088 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2013 |
| 201204493 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2013 |
| 201203590 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2013 |
| 201202688 | Scottish Prison Service | Prisons | Partly Upheld | 1 Apr 2013 |
| 201203443 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2013 |
| 201203841 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201203730 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |