Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201603321 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201603255 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201508349 | Scottish Prison Service | Prisons | Withdrawn | 1 Dec 2016 |
| 201508684 | Perth and Kinross Council | Local Government | Not Upheld | 1 Dec 2016 |
| 201507925 | The Highland Council | Local Government | Not Upheld | 1 Dec 2016 |
| 201601500 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201601679 | University of Stirling | Education | Not Upheld | 1 Dec 2016 |
| 201601265 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Dec 2016 |
| 201508292 | Highland NHS Board | Health | Upheld | 1 Dec 2016 |
| 201508373 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201507976 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Dec 2016 |
| 201508843 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2016 |
| 201601893 | Lanarkshire NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201508724 | Orkney NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201508471 | Scottish Prison Service | Prisons | Withdrawn | 1 Dec 2016 |
| 201508667 | South Lanarkshire Leisure and Culture | Local Government | Upheld | 1 Dec 2016 |
| 201508674 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201508063 | Forth Valley NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201508081 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201508175 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2016 |
| 201508184 | University of Strathclyde | Education | Partly Upheld | 1 Dec 2016 |
| 201508897 | A Dentist in the Tayside NHS Board area | Health | Partly Upheld | 1 Dec 2016 |
| 201508659 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2016 |
| 201508622 | Tayside NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201600936 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2016 |