Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202110015 | Aberdeenshire Council | Local Government | Not Upheld | 1 May 2024 |
| 202206729 | Grampian NHS Board | Health | Upheld | 1 May 2024 |
| 202207139 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2024 |
| 202203142 | Highland NHS Board | Health | Not Upheld | 1 May 2024 |
| 202203153 | Grampian NHS Board | Health | Upheld | 1 May 2024 |
| 202204908 | Tayside NHS Board | Health | Upheld | 1 May 2024 |
| 202108871 | Lanarkshire NHS Board | Health | Upheld | 1 May 2024 |
| 202110569 | Grampian NHS Board | Health | Upheld | 1 May 2024 |
| 202106200 | North Lanarkshire Council | Local Government | Resolved / Early Resolution | 1 May 2024 |
| 202201457 | University of Glasgow | Education | Partly Upheld | 1 May 2024 |
| 202110880 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2024 |
| 202110511 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2024 |
| 202203466 | Highland NHS Board | Health | Partly Upheld | 1 May 2024 |
| 202201665 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Upheld | 1 May 2024 |
| 202206634 | Forth Valley NHS Board | Health | Upheld | 1 May 2024 |
| 202202515 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2024 |
| 202201376 | Tayside NHS Board | Health | Upheld | 1 Apr 2024 |
| 202302342 | West Whitlawburn Housing Co-operative Ltd | Local Government | Not Upheld | 1 Apr 2024 |
| 202203063 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 Apr 2024 |
| 202106013 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2024 |
| 202209883 | Scottish Ambulance Service | Health | Upheld | 1 Apr 2024 |
| 202210170 | West Dunbartonshire Council | Local Government | Resolved / Early Resolution | 1 Apr 2024 |
| 202201215 | Fife NHS Board | Health | Partly Upheld | 1 Apr 2024 |
| 202204453 | Forth Valley NHS Board | Health | Upheld | 1 Apr 2024 |
| 202109730 | Grampian NHS Board | Health | Resolved / Early Resolution | 1 Apr 2024 |