Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508232 | The Highland Council | Local Government | Partly Upheld | 1 Mar 2017 |
| 201604970 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Mar 2017 |
| 201508028 | Scottish Qualifications Authority | Scottish Government and Devolved Administration | Partly Upheld | 1 Mar 2017 |
| 201508203 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2017 |
| 201603803 | Perth and Kinross Council | Local Government | Upheld | 1 Mar 2017 |
| 201508079 | The Highland Council | Local Government | Upheld | 1 Mar 2017 |
| 201604431 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2017 |
| 201508027 | Highland NHS Board | Health | Upheld | 1 Mar 2017 |
| 201604928 | Fife NHS Board | Health | Withdrawn | 1 Mar 2017 |
| 201603886 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201604388 | A Medical Practice in the Orkney NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201600825 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2017 |
| 201600097 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Mar 2017 |
| 201507539 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201507499 | The City of Edinburgh Council | Local Government | Upheld | 1 Mar 2017 |
| 201601169 | Glen Oaks Housing Association Ltd | Local Government | Not Upheld | 1 Mar 2017 |
| 201507537 | Crofting Commission | Scottish Government and Devolved Administration | Not Upheld | 1 Mar 2017 |
| 201601405 | River Clyde Homes | Housing Associations | Partly Upheld | 1 Mar 2017 |
| 201508479 | Tayside NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201508044 | Forth Valley NHS Board | Health | Upheld | 1 Mar 2017 |
| 201507658 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201508874 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Mar 2017 |
| 201603937 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201604725 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201600335 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2017 |