Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508237 | Tayside NHS Board | Health | Upheld | 1 Apr 2017 |
| 201602294 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2017 |
| 201600725 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Apr 2017 |
| 201602572 | Lanarkshire NHS Board | Health | Not Upheld | 1 Apr 2017 |
| 201602119 | University of St Andrews | Education | Not Upheld | 1 Apr 2017 |
| 201507742 | Glasgow West Housing Association Ltd | Local Government | Resolved / Early Resolution | 1 Mar 2017 |
| 201601383 | Fife Council | Local Government | Upheld | 1 Mar 2017 |
| 201507475 | Fife Council | Local Government | Partly Upheld | 1 Mar 2017 |
| 201601871 | Business Stream | Water | Not Upheld | 1 Mar 2017 |
| 201603803 | Perth and Kinross Council | Local Government | Upheld | 1 Mar 2017 |
| 201508203 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2017 |
| 201508028 | Scottish Qualifications Authority | Scottish Government and Devolved Administration | Partly Upheld | 1 Mar 2017 |
| 201507604 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Mar 2017 |
| 201507927 | Scottish Prison Service | Prisons | Withdrawn | 1 Mar 2017 |
| 201601436 | Fife Council | Local Government | Partly Upheld | 1 Mar 2017 |
| 201508653 | Renfrewshire Council | Local Government | Upheld | 1 Mar 2017 |
| 201508232 | The Highland Council | Local Government | Partly Upheld | 1 Mar 2017 |
| 201507493 | NHS 24 | Health | Upheld | 1 Mar 2017 |
| 201603996 | Fife Council | Local Government | Upheld | 1 Mar 2017 |
| 201508865 | University of Glasgow | Education | Not Upheld | 1 Mar 2017 |
| 201600680 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201602908 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201602406 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Mar 2017 |
| 201604495 | Lothian NHS Board - Acute Division | Health | Withdrawn | 1 Mar 2017 |
| 201603113 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2017 |