Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201507449 | Scottish Ambulance Service | Health | Upheld | 1 Apr 2017 |
| 201508895 | West Lothian Council | Local Government | Not Upheld | 1 Apr 2017 |
| 201508791 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2017 |
| 201508437 | East Lothian Council | Local Government | Upheld | 1 Apr 2017 |
| 201508147 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Apr 2017 |
| 201603824 | Business Stream | Water | Resolved / Early Resolution | 1 Apr 2017 |
| 201605172 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201508170 | Fife NHS Board | Health | Partly Upheld | 1 Apr 2017 |
| 201508637 | Highland NHS Board | Health | Upheld | 1 Apr 2017 |
| 201507492 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2017 |
| 201508487 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2017 |
| 201508786 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2017 |
| 201508016 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Apr 2017 |
| 201604307 | A Dentist in the Fife NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201507533 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Apr 2017 |
| 201507971 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2017 |
| 201600725 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Apr 2017 |
| 201602294 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2017 |
| 201604033 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201603721 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Apr 2017 |
| 201605999 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201508711 | Scottish Borders Housing Association Ltd | Local Government | Upheld | 1 Apr 2017 |
| 201602660 | University of Strathclyde | Education | Partly Upheld | 1 Apr 2017 |
| 201508444 | Lothian NHS Board | Health | Upheld | 1 Apr 2017 |
| 201508237 | Tayside NHS Board | Health | Upheld | 1 Apr 2017 |