Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201601684 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2017 |
| 201508008 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2017 |
| 201602629 | East Renfrewshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201603001 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201508331 | Aberdeenshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201606735 | A Medical Practice in the Forth Valley NHS Board area | Health | Upheld | 1 May 2017 |
| 201602498 | Dumfries and Galloway Council | Local Government | Upheld | 1 Apr 2017 |
| 201604614 | Tayside NHS Board | Health | Not Upheld | 1 Apr 2017 |
| 201603200 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201604579 | Fife NHS Board | Health | Not Upheld | 1 Apr 2017 |
| 201602008 | Argyll Community Housing Association | Local Government | Not Upheld | 1 Apr 2017 |
| 201603264 | The City of Edinburgh Council | Local Government | Upheld | 1 Apr 2017 |
| 201604896 | Fife Council | Local Government | Partly Upheld | 1 Apr 2017 |
| 201602276 | Aberdeenshire Council | Local Government | Upheld | 1 Apr 2017 |
| 201600658 | Scottish Water | Water | Upheld | 1 Apr 2017 |
| 201507850 | Angus Council | Local Government | Partly Upheld | 1 Apr 2017 |
| 201601916 | The Highland Council | Local Government | Partly Upheld | 1 Apr 2017 |
| 201507885 | Scottish Prison Service | Prisons | Partly Upheld | 1 Apr 2017 |
| 201603893 | Aberdeen City Council | Local Government | Not Upheld | 1 Apr 2017 |
| 201507449 | Scottish Ambulance Service | Health | Upheld | 1 Apr 2017 |
| 201508895 | West Lothian Council | Local Government | Not Upheld | 1 Apr 2017 |
| 201508791 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2017 |
| 201508437 | East Lothian Council | Local Government | Upheld | 1 Apr 2017 |
| 201601222 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2017 |
| 201600473 | Argyll Community Housing Association | Local Government | Not Upheld | 1 Apr 2017 |