Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201602247 | Fife NHS Board | Health | Not Upheld | 1 May 2017 |
| 201507476 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2017 |
| 201600572 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2017 |
| 201600417 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2017 |
| 201602346 | Glasgow City Council | Local Government | Upheld | 1 May 2017 |
| 201601710 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2017 |
| 201507775 | Highland NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201508302 | Highland NHS Board | Health | Not Upheld | 1 May 2017 |
| 201508495 | Grampian NHS Board | Health | Upheld | 1 May 2017 |
| 201507605 | Highland NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201507458 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201602917 | Edinburgh Napier University | Education | Not Upheld | 1 May 2017 |
| 201603948 | Grampian NHS Board | Health | Not Upheld | 1 May 2017 |
| 201603349 | A Dentist in the Highland NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201602390 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2017 |
| 201508270 | Lothian NHS Board | Health | Upheld | 1 May 2017 |
| 201604163 | Renfrewshire Council | Local Government | Upheld | 1 May 2017 |
| 201603017 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201508568 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201604403 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2017 |
| 201508596 | Tayside NHS Board | Health | Not Upheld | 1 May 2017 |
| 201508333 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201603064 | Edinburgh Napier University | Education | Partly Upheld | 1 May 2017 |
| 201602805 | Highland NHS Board | Health | Upheld | 1 May 2017 |
| 201607695 | South Ayrshire Council | Local Government | Not Upheld | 1 May 2017 |