Source · SPSO (Scottish Public Services Ombudsman)

Tayside NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201508596 Sector Health Category appointments / admissions (delay / cancellation / waiting lists) Decided 01 May 2017

View NHS Tayside scorecard

Original decision on the SPSO (Scottish Public Services Ombudsman) website ↗

Full decision

Summary

Mr C complained about delays and communication in relation to his wife (Mrs A)'s hip-replacement surgery at Ninewells Hospital.

After taking independent advice from a consultant orthopaedic surgeon, we did not uphold Mr C's complaints. The advice we received was that while Mrs A's patient journey had been a long one, there were no unreasonable delays in her orthopaedic treatment. After reviewing all the available evidence, no issues were found with the standard of communication.

Related reading

View Decision Report 201508596 as a PDF (10.84 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website