Source · SPSO (Scottish Public Services Ombudsman)

Tayside NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201508596 Sector Health Category appointments / admissions (delay / cancellation / waiting lists) Decided 01 May 2017

View NHS Tayside scorecard

Elective Surgery Waiting List Disparities Ambulance Handover Delays

Full decision

Summary

Mr C complained about delays and communication in relation to his wife (Mrs A)'s hip-replacement surgery at Ninewells Hospital.

After taking independent advice from a consultant orthopaedic surgeon, we did not uphold Mr C's complaints. The advice we received was that while Mrs A's patient journey had been a long one, there were no unreasonable delays in her orthopaedic treatment. After reviewing all the available evidence, no issues were found with the standard of communication.

Other decisions involving Tayside NHS Board

Reference	Date	Summary	Outcome
202412006	01 Feb 2026	C complained on behalf of their child (A) who is in their late teens. C complained that Child and Adolescent …	Upheld
202500322	01 Feb 2026	C complained about the care and treatment provided to their late spouse (A) during their admission to hospital. A was …	Partly Upheld
202405136	01 Dec 2025	C complained about the care and treatment that they received during an admission to hospital. C attended A&E and the …	Upheld
202301846	01 Sep 2025	C complained about the treatment provided to their late parent (A) when they attended hospital with shortness of breath and …	Partly Upheld
202310542	01 Aug 2025	C complained about the treatment provided to their partner (A) when they were admitted to hospital. A presented to the …	Not Upheld

View all decisions for this organisation

Source decision Back to decisions list

Tayside NHS Board

Full decision

Summary

Related reading

Other decisions involving Tayside NHS Board