Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201607405 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2017 |
| 201603051 | Clackmannanshire Council | Local Government | Not Upheld | 1 May 2017 |
| 201602701 | West Lothian Council | Local Government | Not Upheld | 1 May 2017 |
| 201604372 | Perth and Kinross Council | Local Government | Partly Upheld | 1 May 2017 |
| 201605670 | East Renfrewshire Council | Local Government | Not Upheld | 1 May 2017 |
| 201600776 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2017 |
| 201602304 | Glasgow City Council | Local Government | Upheld | 1 May 2017 |
| 201600494 | Inverclyde Council | Local Government | Partly Upheld | 1 May 2017 |
| 201600192 | Falkirk Council | Local Government | Not Upheld | 1 May 2017 |
| 201600309 | Midlothian Council | Local Government | Partly Upheld | 1 May 2017 |
| 201600593 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2017 |
| 201604586 | Aberdeenshire Council | Local Government | Resolved / Early Resolution | 1 May 2017 |
| 201605800 | Aberdeen City Council | Local Government | Partly Upheld | 1 May 2017 |
| 201605355 | Perth and Kinross Council | Local Government | Not Upheld | 1 May 2017 |
| 201605798 | West Lothian Council | Local Government | Not Upheld | 1 May 2017 |
| 201605070 | The Highland Council | Local Government | Upheld | 1 May 2017 |
| 201606311 | The Highland Council | Local Government | Partly Upheld | 1 May 2017 |
| 201508154 | Aberdeenshire Council | Local Government | Upheld | 1 May 2017 |
| 201508598 | Lister Housing Co-operative Ltd | Local Government | Upheld | 1 May 2017 |
| 201604927 | Tayside NHS Board | Health | Withdrawn | 1 May 2017 |
| 201604349 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201603555 | A Medical Practice in the Fifie NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201602603 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Not Upheld | 1 May 2017 |
| 201607212 | North Ayrshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201508225 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2017 |