Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201606311 | The Highland Council | Local Government | Partly Upheld | 1 May 2017 |
| 201607695 | South Ayrshire Council | Local Government | Not Upheld | 1 May 2017 |
| 201601381 | Grampian NHS Board | Health | Upheld | 1 May 2017 |
| 201604349 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201508495 | Grampian NHS Board | Health | Upheld | 1 May 2017 |
| 201603017 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201604163 | Renfrewshire Council | Local Government | Upheld | 1 May 2017 |
| 201508270 | Lothian NHS Board | Health | Upheld | 1 May 2017 |
| 201602390 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2017 |
| 201604427 | Tayside NHS Board | Health | Upheld | 1 May 2017 |
| 201600147 | Shetland NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201602871 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2017 |
| 201604403 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2017 |
| 201603555 | A Medical Practice in the Fifie NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201604927 | Tayside NHS Board | Health | Withdrawn | 1 May 2017 |
| 201602603 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Not Upheld | 1 May 2017 |
| 201602612 | Tayside NHS Board | Health | Not Upheld | 1 May 2017 |
| 201508568 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201603698 | Glasgow Housing Association | Local Government | Partly Upheld | 1 May 2017 |
| 201508225 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2017 |
| 201607620 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 May 2017 |
| 201607212 | North Ayrshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201602586 | Scottish Government | Scottish Government | Not Upheld | 1 May 2017 |
| 201602917 | Edinburgh Napier University | Education | Not Upheld | 1 May 2017 |
| 201603948 | Grampian NHS Board | Health | Not Upheld | 1 May 2017 |