Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201604643 | Fife NHS Board | Health | Not Upheld | 1 Jul 2017 |
| 201601352 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2017 |
| 201508400 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201604519 | City Of Glasgow College | Education | Partly Upheld | 1 Jul 2017 |
| 201508261 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201605105 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201603380 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2017 |
| 201601387 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201602796 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201603795 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2017 |
| 201507806 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Jul 2017 |
| 201604012 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2017 |
| 201600065 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2017 |
| 201605344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2017 |
| 201605356 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Jul 2017 |
| 201600629 | The City of Edinburgh Council | Local Government | Upheld | 1 Jul 2017 |
| 201601586 | Fife NHS Board | Health | Withdrawn | 1 Jun 2017 |
| 201603954 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2017 |
| 201507980 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2017 |
| 201600626 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2017 |
| 201604171 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jun 2017 |
| 201605949 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jun 2017 |
| 201606166 | Aberdeen City Council | Local Government | Not Upheld | 1 Jun 2017 |
| 201603221 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2017 |
| 201507720 | Glasgow City Council | Local Government | Partly Upheld | 1 Jun 2017 |