Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201604316 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2017 |
| 201605105 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201601387 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201603380 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2017 |
| 201508400 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201604012 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2017 |
| 201604519 | City Of Glasgow College | Education | Partly Upheld | 1 Jul 2017 |
| 201602796 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201603795 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2017 |
| 201508261 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201602357 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201600415 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2017 |
| 201601352 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2017 |
| 201508681 | Glasgow City Council | Local Government | Upheld | 1 Jul 2017 |
| 201507793 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201600078 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2017 |
| 201605584 | Glasgow City Council | Local Government | Upheld | 1 Jul 2017 |
| 201600867 | Business Stream | Water | Upheld | 1 Jul 2017 |
| 201603669 | Fife NHS Board | Health | Not Upheld | 1 Jul 2017 |
| 201602519 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2017 |
| 201508314 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2017 |
| 201602386 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2017 |
| 201605507 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2017 |
| 201600065 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2017 |
| 201601868 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2017 |