Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201600538 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201600377 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201608809 | East Lothian Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201604513 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201603129 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201604301 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201608217 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201608189 | Fife NHS Board | Health | Upheld | 1 Sep 2017 |
| 201607116 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2017 |
| 201609706 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2017 |
| 201604177 | Scottish Borders Council | Local Government | Upheld | 1 Sep 2017 |
| 201608335 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2017 |
| 201605942 | Perth and Kinross Council | Local Government | Upheld | 1 Sep 2017 |
| 201604553 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201609784 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2017 |
| 201507915 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201607993 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201600717 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201605370 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201605046 | Fife NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201700226 | University of the West of Scotland | Education | Withdrawn | 1 Sep 2017 |
| 201603021 | The Highland Council | Local Government | Upheld | 1 Aug 2017 |
| 201602007 | Fife Council | Local Government | Partly Upheld | 1 Aug 2017 |
| 201601386 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201604595 | East Dunbartonshire Council | Local Government | Upheld | 1 Aug 2017 |