Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201608335 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2017 |
| 201609784 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2017 |
| 201601214 | Lanarkshire NHS Board | Health | Upheld | 1 Aug 2017 |
| 201507681 | Scottish Government | Scottish Government | Upheld | 1 Aug 2017 |
| 201508215 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201600660 | Business Stream | Water | Partly Upheld | 1 Aug 2017 |
| 201601924 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2017 |
| 201602909 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Aug 2017 |
| 201600483 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201603128 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Aug 2017 |
| 201607825 | West College Scotland | Education | Partly Upheld | 1 Aug 2017 |
| 201508300 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Aug 2017 |
| 201608651 | Business Stream | Water | Resolved / Early Resolution | 1 Aug 2017 |
| 201602506 | Heriot-Watt University | Education | Upheld | 1 Aug 2017 |
| 201508496 | Highland NHS Board | Health | Not Upheld | 1 Aug 2017 |
| 201601580 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2017 |
| 201604009 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201607569 | South Ayrshire Council | Local Government | Upheld | 1 Aug 2017 |
| 201605508 | Dumfries and Galloway NHS Board | Health | Withdrawn | 1 Aug 2017 |
| 201604173 | Glasgow Caledonian University | Education | Not Upheld | 1 Aug 2017 |
| 201608073 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201605965 | Glasgow Caledonian University | Education | Not Upheld | 1 Aug 2017 |
| 201601533 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2017 |
| 201600032 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201604467 | A Dentist in the Tayside NHS Board area | Health | Not Upheld | 1 Aug 2017 |