Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201607740 | South Ayrshire Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201700308 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2017 |
| 201607681 | Dumfries and Galloway Council | Local Government | Upheld | 1 Oct 2017 |
| 201604160 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Oct 2017 |
| 201603982 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2017 |
| 201602924 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201608895 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201607870 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201604627 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Oct 2017 |
| 201604207 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201603257 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Oct 2017 |
| 201700499 | South Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201606218 | Tayside NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201603663 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201700978 | Grampian NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201609177 | Dundee City Council | Local Government | Upheld | 1 Oct 2017 |
| 201609166 | City Of Glasgow College | Education | Upheld | 1 Oct 2017 |
| 201609013 | An Opticians in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201607406 | Fife NHS Board | Health | Upheld | 1 Oct 2017 |
| 201606782 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201700687 | Borders NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201602926 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201601175 | University of Edinburgh | Education | Partly Upheld | 1 Oct 2017 |
| 201602051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2017 |
| 201607679 | The Moray Council | Local Government | Partly Upheld | 1 Oct 2017 |