Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201606782 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201700687 | Borders NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201607740 | South Ayrshire Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201606368 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201607186 | Grampian NHS Board | Health | Upheld | 1 Oct 2017 |
| 201700308 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2017 |
| 201607681 | Dumfries and Galloway Council | Local Government | Upheld | 1 Oct 2017 |
| 201609108 | A Medical Practice in the Tayside NHS Board area | Health | Partly Upheld | 1 Oct 2017 |
| 201608871 | Argyll and Bute Council | Local Government | Upheld | 1 Oct 2017 |
| 201604627 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Oct 2017 |
| 201600541 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201600377 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201608069 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201608034 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2017 |
| 201608063 | Golden Jubilee National Hospital | Health | Partly Upheld | 1 Sep 2017 |
| 201608809 | East Lothian Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201609706 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2017 |
| 201600538 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201607116 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2017 |
| 201608189 | Fife NHS Board | Health | Upheld | 1 Sep 2017 |
| 201608217 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201604301 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201601989 | Glasgow City Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201507915 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201507495 | Queen Margaret University | Education | Not Upheld | 1 Sep 2017 |