Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201304464 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201304635 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201302308 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201302682 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2014 |
| 201204823 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2014 |
| 201303221 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2014 |
| 201303897 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2014 |
| 201304087 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2014 |
| 201303566 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2014 |
| 201303986 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2014 |
| 201302659 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2014 |
| 201203729 | Scottish Prison Service | Prisons | Partly Upheld | 1 Apr 2014 |
| 201303091 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2014 |
| 201300603 | Scottish Prison Service | Prisons | No Decision Reached | 1 Mar 2014 |
| 201303674 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2014 |
| 201302619 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2014 |
| 201300527 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2014 |
| 201303479 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2014 |
| 201303184 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2014 |
| 201300592 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2014 |
| 201302704 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2014 |
| 201302967 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2014 |
| 201303137 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2014 |
| 201302156 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2014 |
| 201301939 | Scottish Prison Service | Prisons | Other | 1 Jan 2014 |