Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201302156 Sector Prisons Category behaviour related programmes (including access to) Decided 01 January 2014

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Complaint record keeping failures

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Summary

Mr C, who is a prisoner, complained that he was deselected from the violence prevention programme at his prison following a dispute with the programme's facilitators at one specific session. Mr C also complained that prison staff failed to investigate his complaint adequately.

Our investigation found that Mr C was not deselected solely because of an incident at one specific session, but due to his failure to participate meaningfully in the programme over a period of time. We also found that prison staff looked at relevant evidence during the investigation of Mr C's complaint.

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