Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508126 | Lothian NHS Board | Health | Partly Upheld | 1 Mar 2017 |
| 201600335 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2017 |
| 201508152 | Lothian NHS Board | Health | Partly Upheld | 1 Feb 2017 |
| 201508140 | Lothian NHS Board | Health | Upheld | 1 Feb 2017 |
| 201508281 | Lothian NHS Board | Health | Upheld | 1 Feb 2017 |
| 201508247 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Feb 2017 |
| 201508629 | Lothian NHS Board | Health | Partly Upheld | 1 Feb 2017 |
| 201602927 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Feb 2017 |
| 201508595 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201601930 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jan 2017 |
| 201507706 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201600319 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jan 2017 |
| 201508685 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201600399 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201508083 | Lothian NHS Board | Health | Upheld | 1 Dec 2016 |
| 201508081 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201600303 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201508328 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201507822 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2016 |
| 201508311 | Lothian NHS Board | Health | Upheld | 1 Nov 2016 |
| 201602009 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Nov 2016 |
| 201508213 | Lothian NHS Board | Health | Partly Upheld | 1 Nov 2016 |
| 201600743 | Lothian NHS Board | Health | Upheld | 1 Nov 2016 |
| 201507638 | Lothian NHS Board | Health | Upheld | 1 Nov 2016 |
| 201600464 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2016 |