Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201903208 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201904055 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201805751 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Mar 2020 |
| 201806790 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201807008 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201805705 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201808160 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201803462 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201801232 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201807339 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2020 |
| 201901747 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201708468 | Grampian NHS Board | Health | Upheld | 1 Nov 2019 |
| 201808122 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2019 |
| 201804556 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2019 |
| 201803661 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2019 |
| 201902666 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2019 |
| 201802921 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Partly Upheld | 1 Nov 2019 |
| 201804933 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Oct 2019 |
| 201808293 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2019 |
| 201802902 | Lothian NHS Board | Health | Not Upheld | 1 Oct 2019 |
| 201802138 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2019 |
| 201800060 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Oct 2019 |
| 201802780 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2019 |
| 201802170 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2019 |
| 201804921 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Oct 2019 |