Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201603564 | East Lothian Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201702338 | Highland NHS Board | Health | Not Upheld | 1 Nov 2017 |
| 201608893 | Aimera Ltd | Water | Partly Upheld | 1 Nov 2017 |
| 201609200 | An NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201607452 | University of Edinburgh | Education | Not Upheld | 1 Nov 2017 |
| 201700455 | Falkirk Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201608805 | North Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201607896 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Withdrawn | 1 Nov 2017 |
| 201607900 | A Medical Pracatice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201608304 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Nov 2017 |
| 201701810 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201608924 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Nov 2017 |
| 201608323 | Revenue Scotland | Scottish Government and Devolved Administration | Upheld | 1 Nov 2017 |
| 201507891 | Fife Council | Local Government | Upheld | 1 Nov 2017 |
| 201603737 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2017 |
| 201405605 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2017 |
| 201600270 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Nov 2017 |
| 201508327 | Renfrewshire Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201508182 | Tayside NHS Board | Health | Upheld | 1 Nov 2017 |
| 201507914 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201507860 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201602417 | Business Stream | Water | Partly Upheld | 1 Nov 2017 |
| 201604254 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201606269 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2017 |
| 201606552 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2017 |