Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201701801 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201605042 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201700614 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201609461 | Scottish Courts and Tribunal Service | Scottish Government and Devolved Administration | Upheld | 1 Dec 2017 |
| 201606871 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2017 |
| 201507914 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201604039 | Highland NHS Board | Health | Not Upheld | 1 Nov 2017 |
| 201604485 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201606048 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201606552 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2017 |
| 201605577 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201603771 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201601715 | City Of Glasgow College | Education | Partly Upheld | 1 Nov 2017 |
| 201508214 | Lothian NHS Board | Health | Withdrawn | 1 Nov 2017 |
| 201602402 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201608601 | Falkirk Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201608718 | Fife Council | Local Government | Upheld | 1 Nov 2017 |
| 201608622 | Argyll and Bute Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201601668 | Scottish Ambulance Service | Health | Upheld | 1 Nov 2017 |
| 201603564 | East Lothian Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201602468 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2017 |
| 201602803 | South Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201606269 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2017 |
| 201606473 | Perth and Kinross Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201607228 | Fife Council | Local Government | Partly Upheld | 1 Nov 2017 |